To contact CTFO customer service USA call 707-449-4567 and the United Kingdom (UK) at +44 203-746-1135 or email support[@]myctfo.com.
Changing The Future Outcome, Inc/CTFO Ltd has a sixty (60) day money back guarantee is offered on each of The Company’s products and product packages on the purchase price paid, less any shipping and handling fees. Refunds are not available on marketing material, Business Builder Packages, sale items, discontinued products, closeout items or outdated products. Shipping and handling charges are only subject to be refunded if the order has not been shipped.
To receive a refund, please mail the item(s) to:
CTFO Refund Department
1300 Oliver Road Suite 200
Fairfield, California 94534
Include in the package in written format:
• Your Member/Distributor ID #
• The Order/Invoice # the item(s) were ordered under
• The reason why you would like a refund.
NB* This 60-day, empty bottle, money-back offer is good one time per product, per order, per Associate/Customer.
DAMAGED or MISSING ORDERS: Please contact the Company’s Customer Support to report any damaged or missing orders within 15 business days from shipment date.
The appropriate CTFO customer service number is +1(707) 449-4567 or email support[@]myctfo.com CTFO Ltd +44 203-746-1135 shipping carrier will be contacted and an investigation will be conducted. (Based on the carrier this process can take up to 15 business days).
Damaged item(s) must be in the original packaging with the entire original casing. Damaged items may be picked up by the carrier and returned to CTFO, unless otherwise directed by CTFO. Upon receipt of the item, a new product will be sent out.
CONSENT: How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support[@]myctfo.com or mailing us at:
Suite 175 S
Reno, NV 89502
16 Saint Martin’s
Greater London EC1A4EN
QUESTIONS AND CONTACT INFORMATION: If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at complinace[@]myctfo.com or by mail at:
1300 Oliver Road Suite 200 Fairfield, CA 94534
Attn: Privacy Compliance Officer